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FAQs
  Hotel Reservation | General Tour Reservation
 
1. Are all hotel prices inclusive of all taxes and service charges ?
2. Can I book/ pay directly to the hotel ?
3. What is meant by ‘On Request/ Confirmation by email' ?
4. What is meant by 'Instant Confirmation' ?
5. Do I get hotel voucher and receipt upon completion of payment?
 
  1. Are all hotel prices inclusive of all taxes and service charges ?

Most hotel prices displayed on our site are nett. They are inclusive of all taxes and applicable service charges. However, some hotels, especially where payment is settled directly with the hotel, taxes and service charge may not be included and this condition will be remarked under price table.



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  2. Can I book/ pay directly to the hotel ?

No. The rates displayed on PassionAsia.com are available only through this service. Hotel walk-in rates are up to 75% more expensive. Our online agents are able to assist you with alternative hotels in case of non-availability and with other travel requirements which individual hotels cannot. All reservations on PassionAsia.com must be paid for in advance upon receiving confirmations from us. This is the only way to guarantee occupancy to the hotels and keep our prices low.



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  3. What is meant by ‘On Request/ Confirmation by email' ?

Before proceeding with your reservation, we must check availability at some hotels by phone or fax first. Such hotels will be confirmed by email to you within 1 business day.



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  4. What is meant by 'Instant Confirmation' ?

Instant confirmation means that the indicated rooms are readily available and your reservation can be confirmed once you complete the payment.



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  5. Do I get hotel voucher and receipt upon completion of payment?

For Instant Confirmation, you can print your voucher and receipt immediately upon completion of payment. For On Request hotels, your voucher and receipt will be emailed to you upon confirmation. If your accommodation is booked by paying a deposit, your voucher will be issued only after completion of full balance payment. If you would like a voucher at the time of confirmation please select the full payment option on Secure Payment Step.



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